To whom it may concern:                                             

Typically a letter of reference is difficult for me to write because I rarely know the person well enough to offer an accurate perspective. I am delighted to say that is not the case with Marshall P. Gagne. I have known Marshall and his entire family for more than 40 years and have been witness to his responses to many of life’s circumstances, both positive and negative. I can say without hesitation that I am proud, even envious of the life lessons he has taught me as well as others via the choices he has made and the way he lives his life. He is truly an inspiration.

I first met Marshall in high school and have remained in contact with him throughout our life journey; his in developing his martial arts skills, raising a wonderful family and developing his business. I went on to graduate University and spent the next 27 years as an industrial consultant training managers in the use of Applied Behavioral Analysis (positive reinforcement techniques). I have instructed and advised Marshall in the use of these skills in his business and I must say he is a natural. In my experience, if someone does not have the core values of respect for all life and a strong drive to help others reach their own individual potential, my interventions are much less than effective. The most difficult skill to help people develop is the ability to Shape: Determining the current level of ability and be prepared to sincerely reinforce any small improvement. That is the primary skill of all successful teachers and coaches and I can see ample examples in Marshall’s life, both internally and externally.

In conclusion, I would have to say that the strongest personality characteristic of Marshall is his ability to evoke trust from others, through direct observable actions rather than just his words. If I had children I would feel very comfortable trusting my most precious possession to him.

Sincerely,

                                      Andre L. Morency